Terms of Service & Refund Policy

Last updated: August 8, 2026

1. Who we are

KINETIK is a beauty campaign launchpad and creative studio operated by Sai Parivar LLC ("KINETIK", "we"). Contact: hello@kinetik.beauty. By purchasing an offer or accepting a custom scope, you agree to these terms.

2. What we make

We plan and create beauty campaign assets from an accepted launch brief and approved images or reviewed representations of your real product. Work may include stills, short motion, agreed channel formats, creative notes, and a digital campaign handoff. In our source-locked composite lane, we preserve the supplied product and protected label regions while creating the scene, crop, light integration, grounding, and restrained motion around them. Adaptive concepts, premium-video providers, and digital twins may reconstruct more of the product or scene and are separately disclosed, scoped, cost-capped, and approved. Final outputs are reviewed by a human before delivery.

We do not create synthetic human spokespeople, medical or efficacy claims, or imagery intended to mislead. We may decline any request at our discretion, with a full refund of any amount paid for the declined work.

3. Source-fit check and current offers

The free source-fit check assesses whether the submitted photos are suitable for the requested work. It does not include a finished image or motion asset.

Crops and alternate exports of one approved frame are not separate creative concepts. A new product, viewpoint, set direction, or production representation may be scoped as new work.

4. Your uploads

You confirm that the products and images you send us are yours, or that you have the right to have them photographed, processed, and represented in the requested work. We cannot accept products or branding you do not have rights to. Uploaded images are used only to assess source fit and produce the accepted deliverables. We will request specific consent before sending customer source material to a named external generation provider.

5. Delivery and turnaround

Deliverables are sent digitally through the delivery route identified in the accepted scope. A campaign handoff may include accepted files, agreed channel formats, creative notes, and a usage or production receipt. The delivery schedule is confirmed after source and scope acceptance. Source quality, missing viewpoints, material complexity, provider availability, and review response time may affect the schedule; if we anticipate a meaningful delay we will tell you promptly.

6. Revisions

Each offer includes the revision round(s) stated in its description or written scope. Revision requests should be specific (scene, crop, lighting, motion, or copy). Revisions address the approved direction's execution; a different viewpoint, product, set concept, or production representation may be scoped as new work.

7. Usage rights

Once an accepted scope is paid in full, you receive full commercial usage rights to your final deliverables: ads, product pages, social, marketplaces, and print. We only feature your product or your before/after publicly with your written permission, and we honor a no.

8. Refunds

Because deliverables are custom digital work, refunds outside the above are handled case by case in good faith. Email hello@kinetik.beauty and we will make it right or make it clear.

9. Monthly plans

Monthly plans are scoped and agreed in writing before any recurring billing begins, including the amount, the billing cadence, and how to pause or cancel. You can stop a monthly plan at the end of any paid month by emailing us.

10. No performance guarantees

We deliver creative assets. We do not guarantee sales, ad performance, engagement, or any business outcome from using them.

11. Payments

Payments are processed by Stripe; we never see or store your card details. Prices are in USD. Applicable taxes, where required, are shown at checkout. A custom scope may separate a capped direct-production allowance from the KINETIK creative, QA, revision, and handoff fee. We do not exceed an accepted external-production cap without additional written approval.

12. Liability

To the maximum extent permitted by law, our total liability for any claim related to a purchase is limited to the amount you paid for that purchase.

13. Changes and law

We may update these terms; the date above reflects the current version, and the version in force when you purchase applies to that purchase. These terms are governed by the laws of the state where Sai Parivar LLC is organized, without regard to conflict-of-law rules.

KINETIK by Sai Parivar LLC · Privacy · hello@kinetik.beauty · kinetik.beauty